Shipping is free at our standard rate. Expedited shipping will add a small charge to the bill.
Yes we do deliver overseas
If this is the case we are very sorry for the inconvenience so feel free to contact us at firstname.lastname@example.org
You can change your delivery address as long as the order has not been shipped out already. If the order has already been shipped we can change the delivery address at an additional cost.
If your order is damaged or you do not receive all of it feel free to contact us at email@example.com.
Once your product has been shipped you will receive an email from either UPS or FedEx with a tracking number that will allow you to track the shipment of your product.
If ever receive the wrong product feel free to email us at firstname.lastname@example.org
Unfortunately since all of our products are customised we are unable to take returns. The only time we can take returns are when there is a manufacturer's error.
Once you confirm your order we can not change it unless we have to cancel the order and make a new one. In this situation we have to charge a mould cost plus production cost added to the cost of the products made thus far. We will work with you the best we can to rectify this issue.
Once an order has been placed we make the mould for the lanyards in a very short time. In this case we have to charge you for the mould plus any products that have been thus far been made.
We accept payment via credit card (Mastercard, Visa, American Express, Discover, Maestro), debit cards, cheque, and PayPal.
We have a minimum order quantity of 20 lanyards.
Yes you will instantly receive an invoice to your email.
Your credit card will not be seen by anyone not hired by . No 3rd party will get your credit card information or your personal information.
We are a company that does not charge VAT.